Late Thursday Workshops
Thursday, August 5, 11:15 a.m. - 12:30 p.m.
***ACCE is highlighting the connection between the convention's workshops and the ACCE Body of Knowledge. Look for icons that will identify the focus of each workshop.
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An Effective Ambassador Program Room 202B With their very public role, Ambassadors serve as an extension of your chamber. Make sure you have the right people representing your organization by learning how to identify, train and manage this vital volunteer workforce. Speakers: Kate Volman, Vice President, Business Development, Greater Boca Raton (FL) Chamber of Commerce; Emily L. Waite, CCM, IOM, Vice President of Chamber Services, Wichita Falls (TX) Chamber of Commerce |
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Blueprint for Membership Operations Room 202C You need a a clear picture of your operations to know how streamlined and effective your membership department truly is. A blueprint, which shows how your chamber's resources are being utilized, is the best way to maximize your efforts. Discover how various interactions between your staff and members impact the member experience. Speaker: Luann Feehan, Vice President, Member Development,The Greater Kansas City (MO) Chamber of Commerce |
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Collaborative Regional Leadership Room 202A No organization or government can afford to "go it alone" to create long-term prosperity, so how do you get public, private and civic leaders engaged in regional efforts? Practitioners who have successfully led regional initiatives will share their insights and experiences on how to collaborate across boundaries. Speakers: Michael Langley, Founder and President, Langley Group; Chuck Meadows, Vice President, Transportation Policy, Metro Atlanta (GA) Chamber; Mary Stagaman, Associate Vice President, External Affairs, University of Cincinnati |
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Measuring through Benchmarking Room 203C Comparing your programs and strategic positions to other membership organizations in your community can be a good way to minimize costs, increase quality of service and identify best practices. Learn how benchmarking can help shape your chamber's objectives. Speaker: Laurel Nelson-Rowe, Managing Director, American Society for Quality |
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Member-Centric Retention |
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Passing the Bond Room 203A National sentiment opposing government spending is growing, but that doesn't mean your community shouldn't invest in itself. Learn techniques for winning broad public support for bond measures to fund your important projects. Speakers: John Nations, Mayor, Chesterfield Missouri; Roy Williams, President & CEO, Greater Oklahoma City (OK) Chamber of Commerce |
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Promoting Entrepreneurial Culture Room 202E Economic growth will likely come from new enterprises and someone in your town could have the next big, commercially-viable idea. Is your community organized to help that person go from idea to employer? Learn strategies and ideas for fostering a community-wide culture of entrepreneurship. Speaker: Amber Fischvogt, Director, Columbus (IN) Enterprise Development Center |
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Social Networks: Policies, Procedures and Pitfalls |
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