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Member Retention Kit - 2011 Edition

Member Retention Kit - 2011 Edition

by Cathi Hight

WINTER SALE: Purchase now for $295 (35% off the cover price)!

How do you analyze retention challenges and design a solid plan to increase retention rates?

The Member Retention Kit uses a step-by-step process to help you conduct a membership retention audit, identify specific retention challenges unique to your organization, and to develop a strategic retention plan with goals, strategies, tactics, and the process to measure and manage your outcomes.

Itís everything you need to develop an effective retention plan. The Kit includes over 200 pages of content, worksheets and templates, samples and articles written by Cathi Hight. The accompanying CD offers 90 samples including, surveys, retention audits, retention plans, renewal and reinstatement letters, flyers and call scripts ready for you to modify or use as offered!

Review the Table of Contents to see what's included!

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Nonprofit Management 101: A Complete and Practical Guide for Leaders and Professionals

by Darian Rodriguez Heyman

A comprehensive handbook for leading a successful nonprofit. This handbook can educate and empower a whole generation of nonprofit leaders and professionals by bringing together top experts in the field to share their knowledge and wisdom gained through experience. This book provides nonprofit professionals with the conceptual frameworks, practical knowledge, and concise guidance needed to succeed in the social sector.

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Outliers: The Story of Success

by Malcolm Gladwell

In this stunning new book, Malcolm Gladwell takes us on an intellectual journey through the world of "outliers"--the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers different? His answer is that we pay too much attention to what successful people are like, and too little attention to where they are from: that is, their culture, their family, their generation, and the idiosyncratic experiences of their upbringing. Along the way he explains the secrets of software billionaires, what it takes to be a great soccer player, why Asians are good at math, and what made the Beatles the greatest rock band.

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Poke the Box

by Seth Godin

Your reputation in the world is defined by what you instigate, how you provoke, and what you learn from the events you cause. In a world filled with change, that’s what matters—your ability to create and learn from change.
 
You don’t need more time. You merely need to decide.
You don’t need approval, or reassurance or even permission.
You merely need to decide.
 
Poke the Box is a call to action about the initiative you’re taking—in your job or in your life. Seth Godin will help you to get started and contribute more, risk more, and face the possibility of failure without dread. Godin knows that we ought to be much more concerned about mediocrity than failure. “If you can’t fail,” Seth writes, “it doesn’t count.”
 
Poke the Box just may be the kick in the pants you need to shake up your life.

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Powering Up: How America's Women Achievers Become Leaders

by Anne Doyle

Powering Up: How America’s Women Achievers Become Leaders is a call to leadership heeding women to step up, realize their full potential, and become the leaders they are meant to be. Individual leadership, however, isn’t enough. Every woman for herself is losing strategy. A few lone women, no matter how exceptional they are, have little impact on the conversation of a nearly all-male group, let alone its decisions. It takes critical mass to shift group dynamic. Powering Up will require women to get beyond their differences and recognize how interdependent they are.

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Remembership- New Thinking for Tomorrow's Membership Organization

by Kyle Sexton

Many of today's membership organizations are living on yesterday's bread while your members drink tomorrow's wine.If your members are putting up with it now, they won't for long. This book is about renewing your membership development strategies because your memberships may be worthless.

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Social Media for Social Good: A How-to Guide for Nonprofits

by Heather Mansfield

Based on more than 15 years of experience in nonprofit communications and 15,000+ hours spent utilizing social and mobile media, Social Media for Social Good: A How-To Guide for Nonprofits is a comprehensive 256-page hardcover book packed with more than 100 best practices covering Web 1.0, Web 2.0, and Web 3.0 nonprofit communications and fundraising.

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Start with Why: How Great Leaders Inspire Everyone to Take Action

by Simon Sinek

Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty? In studying the leaders who've had the greatest influence in the world, Simon Sinek discovered that they all think, act, and communicate in the exact same way-and it's the complete opposite of what everyone else does. People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers might have little in common, but they all started with why. Drawing on a wide range of real-life stories, Sinek weaves together a clear vision of what it truly takes to lead and inspire.

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Success Simplified

by Paul Templer, Dr. Stephen Covey, Dr. Tony Alessandra, Patricia Fripp, and David E. Wright

A refreshingly practical compilation revealing simple time tested strategies that produce measurable results in business and in life. Paul Templer, keynote speaker and author, has been selected from a nationwide search to be featured in Success Simplified; a highly successful book series. The book features best-selling authors Stephen Covey (The 7 Habits of Highly Effective People), Dr. Tony Alessandra (The New Art of Managing People), and Patricia Fripp (Award-winning Professional Keynote Speaker). Templer, Covey, Alessandra and Fripp, are joined by other well-known authors and speakers, each offering time-tested strategies for success in frank and intimate interviews.

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That Used to Be Us: How America Fell Behind in the World It Invented and How We Can Come Back

by Thomas Friedman and Michael Mandelbaum

America is in trouble. We face four major challenges on which our future depends, and we are failing to meet them—and if we delay any longer, soon it will be too late for us to pass along the American dream to future generations. In That Used to Be Us, Thomas L. Friedman, one of our most influential columnists, and Michael Mandelbaum, one of our leading foreign policy thinkers, offer both a wake-up call and a call to collective action. They analyze the four challenges we face—globalization, the revolution in information technology, the nation’s chronic deficits, and our pattern of excessive energy consumption—and spell out what we need to do now to sustain the American dream and preserve American power in the world. They explain how the end of the Cold War blinded the nation to the need to address these issues seriously, and how China’s educational successes, industrial might, and technological prowess remind us of the ways in which “that used to be us.” They explain how the paralysis of our political system and the erosion of key American values have made it impossible for us to carry out the policies the country urgently needs.

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