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Fascinate: Your 7 Triggers to Persuasion and Captivation

by Sally Hogshead

Why are you captivated by some people but not by others? Why do you recall some brands yet forget the rest? In a distracted, overcrowded world, how do certain leaders, friends, and family members convince you to change your behavior? Fascination: the most powerful way to influence decision making. It’s more persuasive than marketing, advertising, or any other form of communication. And it all starts with seven universal triggers: Passion, Mystique, Prestige, Power, Rebellion, Alarm, and Trust.

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Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers

by Dave Gray, Sunni Brown, & James Macanufo

Great things don’t happen in a vacuum. But creating an environment for creative thinking and innovation can be a daunting challenge. How can you make it happen at your company? The answer may surprise you: gamestorming.  This book includes more than 80 games to help you break down barriers, communicate better, and generate new ideas, insights, and strategies. The authors have identified tools and techniques from some of the world’s most innovative professionals, whose teams collaborate and make great things happen. This book is the result: a unique collection of games that encourage engagement and creativity while bringing more structure and clarity to the workplace. Find out why -- and how -- with Gamestorming.

  • Overcome conflict and increase engagement with team-oriented games
  • Improve collaboration and communication in cross-disciplinary teams with visual-thinking techniques
  • Improve understanding by role-playing customer and user experiences
  • Generate better ideas and more of them, faster than ever before
  • Shorten meetings and make them more productive
  • Simulate and explore complex systems, interactions, and dynamics
  • Identify a problem’s root cause, and find the paths that point toward a solution

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It's Not Just Who You Know: Transform Your Life (and Your Organization) by Turning Colleagues and Contacts into Lasting, Genuine Relationships

by Tommy Spaulding

In It’s Not Just Who You Know, Tommy Spaulding — the former CEO of Up with People — has written the new How to Win Friends & Influence People for the twenty-first century. Success — in business and in life — is all about relationships. In this powerful guide, Spaulding takes Dale Carnegie’s classic philosophy to the next level, showing how, by developing deeper relationships through giving to others and putting them first, we benefit as well.

Tommy Spaulding was a keynote speaker at ACCE's 2011 Annual Convention.

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Reputational Risk Management: The Essential Guide to Protecting Your Reputation in Crisis Situations

by Peggy M. Jackson

They're here one day and gone the next - corporate giants like Arthur Andersen disappeared in a puff of smoke. Could this happen to your business, nonprofit or academic institution? Your organization's reputation is its most valuable - and fragile- asset. Some businesses, nonprofits or academic institutions never recover from a reputational crisis. Others pull through and move on to become bigger and better.

Your organization's reputation need not be damaged in a crisis! How you handle a crisis will be remembered long after it is passed. Written for businesses, nonprofits and academic institutions Reputational Risk Management will illustrate how to effectively execute a crisis management plan, how to avoid missteps in dealing with a crisis and ensure that everyone in the organization is prepared to deal confidently with a crisis situation.

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Rule of Thumb: A Guide to Small Business Basics

by Marian Shalander Kaiser and Michael Mitilier

A business owner needs to be aware of legal requirements, financial resources, record-keeping requirements, ways to market the business, communication skills, human resource laws, as well as issues that may arise on a day-to-day basis. Knowing and following the laws will keep you out of legal trouble. Knowledge and skills needed to run your business on a day-to-day basis will increase the odds of your success. Rule of Thumb: A Guide to Small Business Basics will assist you in gaining a basic understanding of what it takes to operate a small business.

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Seizing the White Space: Business Model Innovation for Growth and Renewal

by Mark W. Johnson

This title presents a practical approach to fuel game changing growth through business model innovation. Transformational new growth remains the Holy Grail for many organizations. But a deep understanding of how great business models are made can provide the key to unlocking that growth. This landmark book describes how companies can achieve transformational growth in new markets Or, simply put, how they can seize the white space. To step out into the unknown and seize the white space requires a new language - and a framework with which to understand an existing enterprise and the white space it hopes to conquer. This book - from Clay Christensen's firm Innosight - is devoted to making game-changing business model innovation a possibility. Leaving the rhetoric to others, it provides the building blocks for creating business model innovation: first, by showing executives how to discover new business models and then by showing them how to bring these innovations to market. With road-tested frameworks, analytics, and diagnostics, this book gives executives everything they need to reshape their business and achieve fantastic growth.

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Social Networking for Nonprofits: Increasing Engagement in a Mobile and Web 2.0 World

by Andy Steggles

From time to time, new technologies completely rewrite the rules for how we do business. In the last several decades we have seen global changes resulting from general adoption of computers and the Internet. Now, social networking specifically online social networking is once again transforming everything. If organizations want to stay competitive and avoid replacement by online rivals, they need to learn and adopt social technologies.

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Switch: How to Change Things when Change is Hard

by Chip and Dan Heath

Change is hard – we all know that. But why is it so hard and what stands in the way? Chambers are facing more change than ever before, the markets, the offerings, the message, the members and the economy all require us to be effective at managing change. This is great book that will help your chamber understand why you have encountered road blocks and how to get around them. It focuses on the underlying problems that make change difficult for us as individuals and as a chamber. 
Reviewed by Frank Belzer, Kurlan & Associates

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The Good Stuff: Quips and Tips on Life, Love, Work and Happiness

by Christine Cashen

Christine Cashen, America's Top Humorista and internally acclaimed speaker, delivers an action-packed, content-rich read that will energize your life and totally crack you up. The Good Stuff is jammed with practical ideas that are hilarious and relevant! Bad boss? Crazy kids? Stressed-out? She's got you covered- and then some. So if you're looking for the holy grail- that magic pill that will transform you for the better...fu-getta-bout-it. If you need quick, common-sense ideas to help maintain your sanity and a huge dose of humor to boot, pick up this book up NOW. Smart people everywhere are doing it!

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The Handbook of Nonprofit Governance

The Handbook of Nonprofit Governance

by BoardSource

The Ultimate Governance Reference from the Ultimate Source

For years, nonprofit leaders asked BoardSource to create the definitive governance handbook. Now we have!

The Handbook of Nonprofit Governance is a comprehensive exploration of the principles and practices followed by effective nonprofit boards.

You will find answers to the following questions and more: 

  • What is the nonprofit sector, and how does governance fit in?
  • What roles do nonprofit boards serve?
  • How does an organization build and sustain a strong, active board?
  • What are the board’s legal, ethical, and financial responsibilities?
  • What is the board’s role in fundraising?
  • How does the board engage in strategic thinking and planning?
  • What does the board contribute to communications and outreach?
  • How do boards ensure effective chief executive transitions?
  • Why is evaluation important, and how is the board involved?
  • How do bylaws and policies promote sound board decisions?
  • What are the ingredients of a productive board meeting?
  • How do board dynamics influence board effectiveness?

You will want to keep The Handbook within reach so you can refer to it whenever you have a governance question.

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