Research Overview

This section contains surveys, research and the resulting information that affects and relates to chambers of commerce. This includes ACCE survey initiatives as well as research from outside sources. ACCE relies on our members for suggestions and contributions, so please use this form to provide suggestions.

Introducing ACCE's Dynamic Chamber Benchmarking

ACCE’s Operations and Salary Surveys are now combined into one powerful new platform – Dynamic Chamber Benchmarking. Members can access both the Operations Survey and the Salary Survey (restricted access to CEO members or their delegates – contact for any access requests) through the platform, 24/7. Data is easily added and reports, comparisons, charts, graphs, and downloads are quickly obtained with customized benchmarking options and filters specific to your chamber. Dynamic Chamber Benchmarking is FREE for members to access and all participants receive data and downloads for free. In Dynamic Chamber Benchmarking, the Operations Survey section provides chambers with information they can use to establish comparisons and benchmarks with similar chambers of commerce; the Salary Survey offers members the most accurate and reliable compensation information for the chamber industry. Ready to get started? Log in and use your ACCE username and password. If you don’t know it, request it here or email

Tools to learn more about Dynamic Chamber Benchmarking:

  • Click here for more tips on getting started with this new survey platform or download the Quick Start Guide (pdf).
  • FAQ guide coming soon!
  • Join us for our Lunch & Learn Webinar Series on the 3rd Wednesday monthly from 12:30-1 pm (Eastern). View our HERO Webinar schedule and sign up to start using Dynamic Chamber Benchmarking for the fullest advantage, from learning how to access statistics on your chamber's functions, to building reports, and creating key benchmarking measurements to help your chamber plan for tomorrow!

Looking for Past Reports?

Membership Statistics

This is a mini-publication from the annual Operations Survey report.  It contains benchmarking data about membership, such as member retention rates, market penetration rates, and more.  It is free to all ACCE members. 


These anonymous polls are launched several times a year, usually with 3-10 questions that take only minutes to answer. The answers and results of these polls are a snapshot of what other chambers are doing or experiencing.

Additional Research

Find a variety of research here, including reports, white papers and other studies, for and about chambers of commerce, including information about the updated 2012 Schapiro Report and new Chamber Revenue Models Report.

Custom Research

Let our HERO Team help you with custom research, benchmarking, and more.  If your questions require more than 30-minutes of work, our custom services are a good option for you.  Please contact us at to talk to us about what you are looking for, how we can help, and what the cost will be.


For questions and assistance, please email

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