This section contains surveys, research and the resulting information that affects and relates to chambers of commerce. This includes ACCE survey initiatives as well as research from outside sources. ACCE relies on our members for suggestions and contributions, so please use this form to provide suggestions.
ACCE’s Operations and Salary Surveys are now combined into one powerful new platform, free to ACCE members – Dynamic Chamber Benchmarking. Members can access both the Operations Survey and the Salary Survey through the platform, 24/7. Ready to get started? Log in with your ACCE username and password. If you don’t know it, request it here or email HERO@acce.org. For more information, including how to work with fiscal years, downloading reports, using the comparison feature, working with the filter options, and more, please see Working with Dynamic Chamber Benchmarking. You can also download our Quick Start Guide (pdf) and view our HERO Webinar schedule to sign up for a Lunch & Learn Session on this new platform. The Operations Survey section provides chambers with information you can use to establish comparisons and benchmarks with similar chambers of commerce; the Salary Survey offers members the most accurate and reliable compensation information for the chamber industry.
Looking for Past Reports?
This is a mini-publication from the annual Operations Survey report. It contains benchmarking data about membership, such as member retention rates, market penetration rates, and more. It is free to all ACCE members. Up-to-the-minute Membership Statistics are also available for download from Dynamic Chamber Benchmarking. Once your data is in the system, you can download the free Membership Statistics Report for your chamber, with data filtering options available, and see your chamber's performance compared to the 25th, 50th, and 75th percentiles.
These anonymous polls are launched several times a year, usually with 3-10 questions that take only minutes to answer. The answers and results of these polls are a snapshot of what other chambers are doing or experiencing.
Find a variety of research here, including reports, white papers and other studies, for and about chambers of commerce, including information about the updated 2012 Schapiro Report and new Chamber Revenue Models Report.
Let our HERO Team help you with custom research, benchmarking, and more. If your questions require more than 30-minutes of work, our custom services are a good option for you. Please contact us at HERO@acce.org to talk to us about what you are looking for, how we can help, and what the cost will be.
For questions and assistance, please email HERO@acce.org.