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Welcome to ACCE's samples library. Here your ACCE membership grants you access to more than a thousand documents, presentations, and forms that have been used by your peers around the world to run their chambers. You can search or browse by topics and sample types, or just search for what you're looking for.

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Asheville Area Chamber of Commerce Member Survey 2014 - Asheville Area Chamber of Commerce

The Asheville Area Chamber’s member survey polls members about a variety of topics, including event attendance; communications; economic development activity; public policy activity; member benefits; chamber performance; and educational programming. The survey is anonymous and takes about 10 minutes to complete. Participating members can enter their information for a drawing for a $50 gift certificate.

Organization: Asheville Area Chamber of Commerce
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Prorated Renewal Letter - St. Tammany West Chamber of Commerce

This letter communicates the Chamber’s plan to move from rolling membership renewals to one annual renewal date for all members, payable in January of each year.

Organization: St. Tammany West Chamber of Commerce
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Membership Retention Form - Androscoggin County Chamber of Commerce

The Androscoggin County Chamber’s member services committee meets bimonthly for an hour and makes retention calls. The chamber gets good feedback from those who are called. They also have a very active group of ambassadors at all chamber events who are on the lookout for members who look like they need help in meeting people. This has been very successful and gains lots of good comments. For the retention calls, the committee discusses and plans out different questions to ask each month and then records the questions/answers with the assignees on the Membership Retention Form. Questions can be:

  • How are things going for your business/organization?
  • What can the chamber do to help?
  • Do you have any input on the chamber and the programs we bring to members?
  • And others; by reviewing different questions on a regular basis, this ensures that relevant and current responses drive the retention and enables the chamber to adjust to meet members’ needs.
Organization: Androscoggin County Chamber of Commerce
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Administrative Assistant/Membership Manager Position Description - Clearwater Chamber of Commerce

This position description outlines the key responsibilities and provides explanations of the specific tasks associated with each one. The administrative assistant is a part-time, 20 hour per week position and the person holding this position reports directly to the Chamber of Commerce Board for direction, training, questions or explanation concerning the work and chamber policy.

Organization: Clearwater Chamber of Commerce
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Membership Survey - South Surrey & White Rock Chamber of Commerce

The South Surrey & White Rock Chamber’s member survey polls members on a variety of topics, such as communications, membership programs, events, and economic growth. The Chamber has been innovating and creating new programs and products to meet the needs of their members and this survey serves to make sure they are on the right track.

Organization: South Surrey & White Rock Chamber of Commerce
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Monthly Membership Report March 2015 - Longview Chamber of Commerce

This monthly membership report from the Longview Chamber of Commerce shows a record of new members, reinstated accounts, dropped accounts, and past due accounts.

Organization: Longview Chamber of Commerce
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Monthly Membership Report 2015 - Billings Chamber of Commerce; CVB

This spreadsheet is used by the Billings Chamber of Commerce to provide monthly membership reports to their Board.

Organization: Billings Chamber of Commerce; CVB
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Membership Infographic - Nogales-Santa Cruz County Chamber of Commerce

This infographic, based on results of a national survey conducted by The Schapiro Group, illustrates how it pays to be a member of a chamber of commerce. Being a member of a chamber of commerce helps businesses gain credibility, favorability, and preference among customers.    

Organization: Nogales-Santa Cruz County Chamber of Commerce
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Online Membership Brochure - Irvine Chamber of Commerce

The Irvine Chamber’s online membership brochure provides statistics about the Chamber, details how they achieve results, and highlights signature events. See the Chamber’s membership benefits page here.

Organization: Irvine Chamber of Commerce
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Member Outreach Strategy - Greater Waco Chamber of Commerce

This document contains the member outreach strategy for the Greater Waco Chamber of Commerce. Includes a timeline and list of communications and activities to occur throughout the year as well as detailed plans of contact for existing investors and potential recruits.

Organization: Greater Waco Chamber of Commerce
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