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Job description for a director of membership and retention.
Covers the duties, accountability measures, and qualifications of the manager. The manager's basic function is responsibility for directly creating positive local awareness of the Billings Chamber/CVB through media relations and membership communications. Also responsible for effectively selling Billings as a leisure destination and reaching annual goals and objectives as established in the Chamber/CVB Marketing Plan. Must maintain Billings, Montana’s Trailhead identity in all aspects of work.
Major Functions: Responsible for planning and managing the activities and operations of the Shawano Country Tourism Council (SCTC), including marketing, sales and services in order to attract visitors to Shawano Country (Shawano and Menominee Counties). Promote the area’s lodging, dining, shopping recreation, events, and attractions to visitors.
General Responsibility: The Executive Director leads the activities of the Chamber of Commerce, Chamber Foundation and the Shawano Country Tourism Council. Responsible for daily operation of the Chamber office and staff, providing leadership within the Chamber and area communities in order to help create a favorable business and living environment. Supervises the entire Chamber of Commerce, Chamber Foundation, and Shawano Country Tourism Staff. Is responsible to the Chamber Board of Directors and reports directly to the Chamber President.
The Membership/Sales Director is responsible for the design and implementation of a complete program of direct communications with members and non-member businesses. Improve relations and understanding between the Chamber and individual businesses. I
A fully-detailed set of policies and procedures for every aspect of a chamber's Membership/Sales department.
This position description is for VP of Administration which, in this case, serves as the CFO, as well as many other things.