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| Customer Measures | ||||
| Retention - First Year Member Accounts | < Back | Next > | |||
| Formula Number of new member accounts that joined in FY 2006 that renewed in FY 2007÷ Number of new member accounts 2006 Using the graphSelect Minimum, Average or Maximum button to display the chart for each. Mouse over each bar on chart to display actual values. ![]() |
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