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National Retention Statistics from the
2007-2008 ACCE Chamber Operations Survey

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Customer Measures
Retention - Dollar Value of Accounts < Back | Next > 
Formula

(2006 Total Member Dues Collected – Dollars lost from 2007 Canceled) ÷ 2006 Total Member Dues Collected

Data points used to calculate

Dollar value of the chamber's total member accounts 2006 - Dollar value of the total cancelled member 2007) ÷ Dollar value of the chamber's total member accounts 2006

Using the graph

Select Minimum, Average or Maximum button to display the chart for each.

Mouse over each bar on chart to display actual values.

Source: 2007-08 Chamber Operations Survey conducted annually by the American Chamber of Commerce Executives • © 2008 ACCE • (703) 998-0072