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National Retention Statistics from the
2007-2008 ACCE Chamber Operations Survey

Printing Options | Overview

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Customer Measures
Net Gain/Loss - Member Dollars

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Formula

(2007 new member dues – Dollars lost from 2007 Cancelled) ÷ 2007 Total Member Dues Collected

Data points used to calculate

Dollar value of total new member accounts 2007 - Dollar value of cancelled member accounts 2007) ÷ Dollar value of the chamber's total member accounts 2007

Using the graph

Select Minimum, Average or Maximum button to display the chart for each.

Mouse over each bar on chart to display actual values.

Source: 2007-08 Chamber Operations Survey conducted annually by the American Chamber of Commerce Executives • © 2008 ACCE • (703) 998-0072