Customer
Measures
- Member Retention - Member
Accounts
- Member Retention - Dollars
- Net Gain - Member Accounts
- Net Gain - Dollars
- Members/Total Businesses in Service Area
(slides below only available to participants)
- % of Members Paying per the Dues Schedule
- Average Member Dues Investment
- Revenue per Member
Financial Measures
(slides below only available to participants)
- Dues Revenue/Total Unrestricted Revenue
- Restricted Revenue/Total Unrestricted Revenue
- Event Revenue/Total Unrestricted Revenue
- Event Revenue
- Program & Publication/Total Unrestricted Revenue
- Economic Development Expense to Revenue
- Affinity Revenue/Total Unrestricted Revenue
- Public Policy Revenue/Total Unrestricted Revenue
- Other Revenue/Total Unrestricted Revenue
- Net Income
- Current Assets/Current Liabilities
- Net Assets
- Total Net Assets/Total Annual Expenses
|
Internal
Process Measures
(only available to participants)
Growth & Stability Measures
(only available to participants) |