Page Contents

• Overview
• Purpose
• Survey Methods
• Respondent Profile

Data

• Excel Files

Using this Website

• Page contents
• Moving around
• Printing

Contact ACCE

• Questions & troubleshooting

Overview of the Survey

This second annual ACCE Chamber Operations Survey builds on over a decade of collecting data from and about chambers of commerce. The 2005-6 edition represents minor modifications from the 2004-05 survey to ensure chambers have better data to use in evaluating their operations. Financial, membership and staffing statistics have been calculated from 146 chambers' 2005 program year data.

The survey reveals statistics for common chamber operational measures:

• customer now available
• financial now available
• internal process/operations (results available on 5/12/06)
• growth and stability (results available on 5/19/06)

• the survey questions
• hyperlinks to glossary terms
• discussion points
• raw data in a spreadsheet format
• formulas for calculating the ratios

The Data for the Report

• View the list of available Excel files

Purpose

ACCE is striving to identify chamber profession standards for the statistics most chambers track in their organizations. This Chamber Operations survey will be conducted annually in January and was developed with a full glossary of terms to ensure apples-to-apples comparisons.

Although most of the same questions will be on the ACCE Chamber Operations Survey in subsequent years, the glossary of terms will continue to be fine-tuned and enhanced with examples as ACCE learns from each study.

Survey Methods

Survey invitations were emailed to the 1,400 chambers of commerce across the United States and Canada who belong to the American Chamber of Commerce Executives. The survey was administered online, and data from completed surveys was compiled by ACCE staff. The Membership Development Division advisory board reviewed the AFE data.

Respondent Profile

148 chambers of commerce responded to the survey, yielding a 11% response rate.

• 28 chambers have less than $200,000
• 52 chambers have between $200,000 and $499,000
• 23 chambers have between $500,000 and $1,000,000
• 34 chambers have over $1 million

Note: Viewing the survey slides requires Macromedia's Flash player - download Flash.

Page Contents

• Each page contains an interactive table or graph. 
• Click within the table to change the data set displayed in the graph above.
• Mouse over the graph or read the table under the chart to view the actual data points.
• Click on the Excel link to open a new window with that slide's Excel data sheet.

Moving Around

• Use the "next" or "back" links at the top, right of each page to move forward in sequence
• Use the "survey home" button at the top of every page to return to the master list of contents

Printing

• Most pages will print on a single, portrait oriented page using Internet Explorer's default print settings. Make sure you have the desired dues volume row selected, prior to printing slide.

Saving an Excel Document

• To save an Excel document to your local machine for editing, etc., select File/Save As and change your "Save in" location and "File name" as appropriate.

Contact ACCE

• Questions? Contact Lisa Sohn or call at (703) 998-3521

Source: 2005-6 Chamber Operations Survey conducted annually by the American Chamber of Commerce Executives © 2006 ACCE (703) 998-0072