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ACCE Web logoACCE Chamber Operations Survey        
Fundamental Statistics 2006 - 2007        
Printing Instructions Home | Overview | Summary | Excel Charts | Definitions Note: Viewing the survey slides requires Flash - Download Flash
Customer Measures

Retention - Member Accounts

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Formula

(Total number of member accounts 2005 - Total number of cancelled member accounts 2006) ÷ Total number of member accounts 2005

Using the graph

Select Minimum, Average or Maximum button to display the chart for each.

Mouse over each bar on chart to display actual values.

Click Here for Excel Spreadsheet

Source: 2006-07 Chamber Operations Survey conducted annually by the American Chamber of Commerce Executives © 2007 ACCE (703) 998-0072