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ACCE Web logoACCE Chamber Operations Survey        
Fundamental Statistics 2006 - 2007        
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Customer Measures

Retention - Dollar Value of Accounts

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Formula

(2005 Total Member Dues Collected – Dollars lost from 2006 Canceled) ÷ 2005 Total Member Dues Collected

Data points used to calculate

Dollar value of the chamber's total member accounts 2005 - Dollar value of the total cancelled member 2006) ÷ Dollar value of the chamber's total member accounts 2005

Using the graph

Select Minimum, Average or Maximum button to display the chart for each.

Mouse over each bar on chart to display actual values.

Click Here for Excel Spreadsheet

Source: 2006-07 Chamber Operations Survey conducted annually by the American Chamber of Commerce Executives © 2007 ACCE (703) 998-0072