header_include_afe.asp
ACCE Web logoACCE Chamber Operations Survey        
Fundamental Statistics 2006 - 2007        
Printing Instructions Home | Overview | Summary | Excel Charts | Definitions Note: Viewing the survey slides requires Flash - Download Flash

Survey Overview

< Survey Home | Summary >

Page Contents

Using this Website

Contact ACCE

The Report & Data

Overview of the Survey

This third annual ACCE Chamber Operations Survey builds on over a decade of collecting data from and about chambers of commerce. The 2006-07 edition represents minor modifications from the 2005-06 survey to ensure chambers have better data to use in evaluating their operations. Financial, membership and staffing statistics have been calculated from 208 chambers' 2006 program year data.

The data from this survey is used to qualify applicants in the inaugural year of the Chamber of the Year Award.

The survey reveals statistics for common chamber operational measures:

  • customer
  • financial
  • internal process/operations
  • growth and stability
The results are presented, in an on-line format to ACCE members who participated in the Chamber Operations Survey at no charge. These results include everything a chamber would need to benchmark against other like-chambers.

Each of the results web pages includes:
  • the survey questions
  • hyperlinks to glossary terms
  • discussion points
  • raw data in a spreadsheet format
  • formulas for calculating the ratios

Purpose

ACCE is striving to identify chamber profession standards for the statistics most chambers track in their organizations. This Chamber Operations survey will be conducted annually the first quarter and was developed with a full glossary of terms to ensure apples-to-apples comparisons.

Although most of the same questions will be on the ACCE Chamber Operations Survey in subsequent years, the glossary of terms will continue to be fine-tuned and enhanced with examples as ACCE learns from each study.

This survey is also used to identify the qualifiers for the Chamber of the Year Award program, which recognizes top operational and membership performance.

Survey Methods

Survey invitations were emailed to the 1,200 chambers of commerce across the United States and Canada who belong to the American Chamber of Commerce Executives. The survey was administered online, and data from completed surveys was compiled by ACCE staff.

Respondent Profile

207 chambers of commerce responded to the survey, yielding a 17% response rate.

Annual dues volume of responding chambers :
  • 39 chambers have less than $200,000
  • 87 chambers have between $200,000 and $499,000
  • 33 chambers have between $500,000 and $1,000,000
  • 48 chambers have over $1 million
Using This Website

Note: Viewing the survey slides requires Macromedia's Flash player - download Flash.

Page Contents

  • Each page contains an interactive table or graph. 
  • Click on a row within the table to change the data set displayed in the graph above.
  • Mouse over the bars on the graph to view the actual data points.
  • Click on the Excel link to open a new window with that slide's Excel data sheet.

Moving Around

  • Use the "next" or "back" links at the top, right of each page to move forward in sequence
  • Use the "survey home" button at the top of every page to return to the master list of contents

Printing

  • Most pages will print on a single, portrait oriented page using Internet Explorer's default print settings. Make sure you have the desired dues volume row selected, prior to printing slide.
  • The entire Excel spreadsheet of the data is available here.
  • Or you can purchase a customized report.

Saving an Excel Document

  • To save an Excel document to your local machine for editing, etc., select File/Save As and change your "Save in" location and "File name" as appropriate.

Contact ACCE

  • Questions? Contact Lisa Sohn or call at (703) 998-3521

Source: 2006-07 Chamber Operations Survey conducted annually by the American Chamber of Commerce Executives © 2007 ACCE (703) 998-0072